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Caring for Cats

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Caring for Cats
Caring for Cats
(28 Reviews)
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343 Island Cottage Road Rochester, NY 14612
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.59.145
May 03, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Kiki's mom xxx.xxx.51.159
January 21, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.9.73
January 19, 2013
Top notch Vet who truly cares for the cats. She is doing this not only to make a living but because she really loves cats. Refreshing change of pace to not be forced to take out a second mortgage to finance your cat's vet care. Definitely recommend Dr. Arnold any day.
by meezowner xxx.xxx.126.212
December 21, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.117.67
October 19, 2012
Was this provider's office too loud?
No, it wasn't too loud
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous
February 20, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 06, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
April 09, 2011
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Map and Directions
343 Island Cottage Road, Rochester, NY 14612