I was extremely impressed with their waiting room chairs because they were sooo comfortable. I could tell they have a very high standard for patient care and comfort. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. They are always prepared for my appointment and remember everything about me. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They gave me sufficient information to make a decision about my treatment plan. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.