The Westerly Hospital - Laboratory

The Westerly Hospital - Laboratory
The Westerly Hospital - Laboratory 25 Wells Street Westerly, RI 02891
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Environment
4.5 star average for Environment
Did a staff member acknowledge or greet you when you entered?
Yes
Does this provider remember you and your circumstances at every appointment?
Sometimes
Are you going to visit this provider again?
Probably yes
by Anonymous xxx.xxx.33.10
May 20, 2014
Would you refer this provider to a family or friend?
Definitely
Does this provider maintain a professional appearance?
Absolutely
Does this provider have a good professional reputation within your community?
Definitely
Were the restrooms clean at this provider's office?
Absolutely
Did you feel that your waiting time was acceptable?
Mostly
by Anonymous xxx.xxx.253.7
February 22, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.234.151
February 11, 2014
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.2.114
January 30, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.63.181
January 07, 2013
Does this provider have helpful information available online?
Yes, but very little
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
January 30, 2012
I have very difficult veins to explore for a blood test and need them often because I have several illnesses where doctors must check my blood levels such as diabetes and high cholesterol. The people at the lab always make sure that they have the right needles for my collapsing veins and take all precautions to assure that I will not get black and blue afterwards. Kim, who works there, is one of the very best there is.
by Anonymous
January 04, 2012
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