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VITACARE LLC

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VITACARE LLC
VITACARE LLC
(19 Reviews)
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6713 E 41st Street TULSA, OK 74145
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I’m so confused VITACARE! Do you have 2 Tulsa, Oklahoma locations? What are your phone numbers, web addresses & email addresses? I have received bills in the mail & phone calls, nothing matches. I don’t know what information for my contact with you is valid.
by Gram xxx.xxx.24.103
June 03, 2023
Terrible customer service. Promised a call back in an hour...still waiting. I will be contacting insurance company tomorrow to find a different provider. Their aerocare supply replacement is no better. Totally unhappy.E
by Elizabeth xxx.xxx.139.112
August 30, 2022
I have purchased from them several times. They have always been helpful, give me excellent service, answer any questions I have and of course handle any insurance issues with ease.
by S.T. Tulsa xxx.xxx.227.37
September 02, 2017
Awesome staff, was very friendly and helpful. Good Job
by kamos68 xxx.xxx.15.202
October 29, 2016
excellent service, very helpful.
Had medical knowledge & not just selling a box
Would recommend to anyone
by victor xxx.xxx.39.90
July 27, 2016
I got a CPAP from them that was covered by my insurance, but I had a copay and I paid an amount in advance . I was supposed to try the machine and return it before 30 days if I didn't like it. Which is exactly what happened because I could not tolerate the machine. They promised me to give me back my money since it's not rent .but they refused to give me back the money and said this is for the service we gave you in the office ( like trying masks and stuff) which is a big lie because this is not what they told me in the beginning when they were trying to force the machine on me. Very unprofessional I would not recommend them to anyone.
by Mona xxx.xxx.181.224
November 16, 2015
I am currently renting to own a CPAP machine from Vitacare. During my consult with them I was advised that my contract agreement will be 10 months then the machine would be mine. Now after 10 months they are telling me that I was informed incorrectly and they will bill me for 13 months or until the insurance company caps them. After reviewing my agreement they did not list any terms or purchase price. So I have no other choice but to continue to pay out of pocket until the insurance company hits their cap and stops paying. So I recommend before signing any contract or agreement that you get in writing your cost or terms. Also be aware of ordering supplies. You should get any costs in writing as well. I had ordered supplies for my machine and was told that I should not owe anything but turned out to owe nearly $150 out-of-pocket.
by Yancy xxx.xxx.209.130
February 05, 2015
Every question I asked was explained fully. Even helped with my supplier. I would highly recommend.
by Jerry Dodd xxx.xxx.16.132
August 06, 2014
Was the staff at this retail store friendly?
Yes, they went above and beyond
Does the staff at this retail store always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only customer.
Did this retail store have reasonable prices?
Absolutely!
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
by Susan Kimbrough
June 24, 2014
Would you recommend this retail store to others?
I Already Have
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did this retail store have reasonable prices?
Absolutely!
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
by denise xxx.xxx.73.49
April 21, 2014
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Map and Directions
6713 E 41st Street, TULSA, OK 74145