Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. One thing that really bothers me is bad breath, but I am happy to report that I have no complaints here. Their breath is always very fresh. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them.