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Kindness Small Animal Medical Center

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Kindness Small Animal Medical Center
Kindness Small Animal Medical Center
(11 Reviews)
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1803 12th Avenue Road Nampa, ID 83686
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Very unhappy with the treatment dished out to humans, not animals. My Mother's kitty cat was taken by a care giver to Kindness Animal Hospital for an exam on 8/22/16. This was done because ongoing medicines would not be renewed by pharmacy unless exam was done. Exam costs included the exam, blood collect, T4 By Ria, and booster for $115.00 and that amount was paid that day. I'm not complaining about the costs but downright maddening not to get results after phone call after phone call requesting them. On 9/2/16 another phone call was made and this time a demand to know. Lady on phone was rude and again putting the doctor's (Maendl) responsibility and accountability off. Said his "book was filled today with appointments!" Kitty belongs to my Mom who is in assisted living. She has only one kitty left after at one time owning 5! She has always taken her animals to Kindness. I am sure she has paid thousands to this animal hospital. I am outraged that they treat their customers with such rudeness and irresponsibility. Future clients....beware. They do not follow up with what you are paying for!
by Lindy xxx.xxx.85.182
September 02, 2016
In 2012 around Christmas time my beloved mom caught MRSA, She only had a 20% chance to live, we bought her a Italian greyhound to lift her spirits. An a Xmas miracle we witnessed as my mom got better. we believed this was due to our greyhound "Goose". A year later almost to the day Goose got kicked by a horse. We took him into kindness in very much of a panic! Dr. Maendl came up grabbed Goose took him to the back and assessed the situation (in a very calm matter). We were in there so much trying to save goose that we were able to become very close to doctor art and his staff ( like family). Thank god for the new staff and doctor art.
by Chad L xxx.xxx.27.123
November 17, 2014
I've been going to kindness for 40 years, recently Dr.Maendl bought the business from Dr.K.
I really got to know Dr.Maendl and the new staff very VERY well since last December when my little dog severally broke his leg. He didn't know if he could save it( that's how bad it was) but after 7 months of almost daily care he is back to his old self. I can not thank Dr. Maendl and his new staff for the care and treatment my dog and I received. If it wasn't for how I was treated then I don't know what my dog and I would have done.

He even took my dog home with him to make sure his leg surgery took, now how many doctors do you know would have done that, and iv been dealing with vets for over 60 years.

Thanks for saving my little dido's leg
by Joy A xxx.xxx.0.220
November 16, 2014
We have been clients of Kindness for several years, along with other family members. Unfortunately we will be saying good bye do to the unbelievably RUDE office staff. When we questioned the cost of a procedure , we had been quoted a lower price when we made the appointment , we were told " This is not happening, obviously there is already a problem and we can refuse service".
This little girl went on to say how she had been employed there since October and knew the prices and obviously she thought our cat, Princess, was a male. It went on for a few more moments. I have never been treated so poorly and rude.
Love the doctors, but won't tolerate indignant rude office staff.
2 other family members have reported the same treatment and will not be back. Unfortunate...we have a lot of animals.
Rude Rude Rude.
by CindyB xxx.xxx.127.128
July 25, 2014
The chairs in the waiting room were not too comfortable. I didn't want to wait too long. I would never recommend them to anyone. They were terrible. I'm not entirely sure that they will but I sure hope this provider will stick with me to resolve my situation. Before the new owner took over they were awesome. Dr. KALBFLEISCH was the best vet ever, but now every time I go in, there are new people. That is a big red flag. Managers and owners that can't keep good help is a direct reflection on themselves. I doubt this business will last long.
by Peter G. xxx.xxx.234.144
May 04, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.96.98
August 23, 2012
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did you feel safe in this provider's care?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
by Anonymous
September 27, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
June 29, 2011
Are you going to visit this provider again?
Without a doubt!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
April 12, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
March 05, 2011
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Map and Directions
1803 12th Avenue Road, Nampa, ID 83686