Great Bridge Hair Kingdom

Great Bridge Hair Kingdom
Great Bridge Hair Kingdom 344 Battlefield Boulevard South Chesapeake, VA 23322
Add a Review

Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
1 star average for Recommended
Value
2 star average for Value
Did this provider take time with you at your appointment?
No
Were you able to get all of your questions answered while you were at this salon?
No, I left confused and frustrated
Was it easy to make an appointment with this salon?
Yes
Did the staff at this salon leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider give the impression that they cared about your concerns?
Not really
by Anonymous xxx.xxx.83.55
April 24, 2014
This salon is clean and staffed by very friendly, caring people. I have been there several times and the quality of the cuts and products they use is definitely high. I have not tried the coloring services yet, but I plan to. I would not hesitate to recommend this place to friends and family.
by Lauren xxx.xxx.153.177
January 09, 2013
I had several problems with this salon. First, the décor is not impressive. It's rather tacky amateurish and cheap-looking. But since it's a hair salon I will base my rating on the experience and services received:
-The girl that took care of me was busy gossiping with the front desk girl the entire time
- They didn't listen to what I wanted at all, they pushed and pushed whatever they wanted to do on me
-I was very unhappy with the results. The highlights were barely noticeable and not well executed.
-They seem to be all about hiding the problem, NOT fixing it.
-The girl left my hair wet in some parts in the back. I was so unhappy I didn't bother to complain I just wanted to leave ASAP!
-Then she handed me her business card and I saw "Hair kingdom, where your treated like royalty." It said 'your' .... Seriously? Did these people even graduate high school?
Conclusion: DO NOT go to this place, especially if you have a Groupon.
by DP xxx.xxx.171.180
June 28, 2011
This salon is the worst EVER!!! I asked for a warm darker blonde color for my hair to be dyed and the stylist dyed my hair white/ platinum blone!!! I was so UPSET! The owner (denise) was rude and unfriendly. She was upset I didnt want them to try and "fix" what they did, but would you want someone to fix a mistake they made that big! Not me... And when I asked for a refund she didnt wanna give it to me after telling me it was my fault my hair was wrong. When she said that I was just in shock honestly how exactly am I to blame for this I told the lady what I wanted...Was I suppose to do it for her??? Seriously...!!! After arguing to try and get my money back, she finally caved and gave me some of it back, but refused to pay for my shirt which got ruined when the stylist spilled bleach on it while washing it off. Overall this salon is horrible, rude, and unprofessional!!!!!! Also, the staff and owner have horrible Customer Service!!!!!!! I will never go back and I will make sure no one I know ever does either.
by Leslie xxx.xxx.123.24
June 21, 2011
Add a Review