Germaine Hawkins, D.O.

Germaine Hawkins, D.O.
Hawkins Psychiatry 900 W Mitchell St Arlington, TX 76013
Add a Review

Consumer Feedback

(23 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
The office is extremely small and crowded. Annoying music played. Absolutely, positively no privacy at the front desk, because it is located within 5-6 feet from the closest chairs. No communication re: processes, i.e., we waited for a very long time to be asked to go upstairs for my son to leave a urine sample. Then another long wait for the doctor, who did not seem interested in his past issues, documents from other doctors, etc. He merely was willing to write a prescription and send us on our way I felt. I was extremely disappointed, and would never go back. There was no caring attitudes from anyone in the office!
by Dallasite xxx.xxx.172.104
February 26, 2013
Does this provider promptly return your phone calls?
Yes
Would you refer a friend or family member to this psychiatrist?
Maybe, I'm not sure if I loved them that much.
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
How would you compare this psychiatrist to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.250.2
November 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Tdam xxx.xxx.238.171
May 08, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.146.97
April 09, 2012
They are one of the most polite, respectful people I've ever met. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. When comparing them to others I have visited for the same condition, they are among the best I have seen. During my appointment, I knew that I always had their full attention. They listened to everything I said without interrupting. They never encouraged any of my negative behavior, and gave me plenty of helpful solutions for what I was going through. They were able to help me get of negative patterns and routines very quickly.
by Anonymous
October 06, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Were the waiting room chairs comfortable at this psychiatrist's office?
They were average
by Anonymous
September 20, 2011
Were the waiting room chairs comfortable at this psychiatrist's office?
Yes
Did you spend a lot of time in the waiting room at this psychiatrist's office?
The wait wasn't terrible, but it wasn't the best
Was this psychiatrist late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
Yes
by Anonymous
August 23, 2011
Did this psychiatrist give you undivided attention?
Yes, I always had their full attention
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Are you going to visit this psychiatrist again?
If I need to, I'll return
Was it easy to find parking at this psychiatrist's office?
Yes, it was convenient
by Anonymous
June 15, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
June 11, 2011
Does this psychiatrist offer flexible appointment times?
No, they are almost always unavailable
Is this psychiatrist easy to reach in an emergency?
No. It took me several times to get through.
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 09, 2011
Add a Review