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Kingsland Hills Care Center

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Kingsland Hills Care Center
Kingsland Hills Care Center
(3 Reviews)
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3727 Hwy 1431 Kingsland, TX 78639
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Recommended
4.5 star average for Recommended
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Please do not take your family to this place! They have a new director of nursing and administrator in the building. Neither of them care about what you want/need for your family member. They only see dollar signs and will take things away that are helpful to your family because they don't want to spend money to buy or pay for the upkeep of equipment. They have recently took safety equipment away because they were "tired of hearing the alarms go off." They suck you into believing it's such a nice place by showing and admitting you into what seems to be a very nice private room that has been updated but will then later move you at least once (if not more) to a room, with a roommate, that has not been updated since the building was built with a small closet that aren't even big enough for one person. The staff is overworked which creates a negative environment to live in. (Not all staff are that way.) When you take your concerns to the director of nursing and administrator they don't even try to help find a solution. They just tell you the way they want things done and there are no exceptions. (It's like they believe every person needs the exact same care and nobody will need anything more or less so they aren't going to help you with fixing any problems you have.) Please consider other facilities as this place should be a last resort.
by None xxx.xxx.106.12
April 07, 2014
My mother has had 3 stays at KHCC. They are always so careful and meticulous. They always went the extra mile to make us all feel cared for. Care was outstanding! Staff was knowledgeable about their duties and about Mom's needs. Mom is 90 now and back in a SNF unit....we have moved too far to place her in KHCC or she would surely be there now.
by Becky J xxx.xxx.100.14
December 30, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 21, 2011
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Map and Directions
3727 Hwy 1431, Kingsland, TX 78639