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Hawthorne Convalescent Center

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Hawthorne Convalescent Center
Hawthorne Convalescent Center
(6 Reviews)
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11630 S Grevillea Ave Hawthorne, CA 90250
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
1.5 star average for Value
Overall ok. There are patients there that Bully other patients.
by Alan xxx.xxx.13.160
June 02, 2019
My mom was there for long term care 2.5 months and this place is horrible at night during the day they have a wonderful staff and management but after 6pm when all the managers go home the CNA's are horrible grant you they are under staffed but the attitude with the patients and relatives. There were 2 that worked nights that I felt okay when they were on everyone else should be ashamed of themselves treating people that way ignoring their call buttons etc.
by mad xxx.xxx.123.34
April 28, 2016
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Ayene Cruz xxx.xxx.125.142
November 08, 2013
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.147.100
September 27, 2013
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by TAMMY xxx.xxx.112.78
January 04, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you going to visit this provider again?
Not if my life depended on it
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was the waiting area spacious?
Yes
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
January 01, 2012
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Map and Directions
11630 S Grevillea Ave, Hawthorne, CA 90250