Greater Harlem Nursing Home

Greater Harlem Nursing Home
Greater Harlem Nursing Home 30 W 138th St New York, NY 10037
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Value
4 star average for Value
Staff
2.5 star average for Staff
Recommended
1 star average for Recommended
Worst should be restaffed
by Worst care i have seen xxx.xxx.200.103
July 27, 2016
My Grandmother is residing at greater Harlem. The care for my grandmother I'm very please, she's my everything and our family have made a great decision. The staff loves her and take care of her very well and she's always fresh and clean they even braid her hair ๐Ÿ˜€ Thus far no complaints
by Rose xxx.xxx.102.6
June 15, 2016
My mother-in-law has been well taken care of in the Greater Harlem Nursing Home and Rehab Center. We do not announce when we are coming for a visit. Each time we have been able to visit from out of state, we have found her clean, healthy, well fed, and in good spirits. The staff on the second floor has taken very good care of her. They are very kind to her and show her a good deal of attention.The ladies at the security desk upon entering the building are very pleasant and efficient. My husband and I believe the good care that she has received has certainly extended her life and enabled her to live a happy life in spite of her dementia.
by CLM xxx.xxx.65.122
April 26, 2015
Was this senior care facility's staff friendly?
They were decent
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did this senior care facility use current and safe equipment?
Fairly Current
by OBJ xxx.xxx.106.36
July 16, 2014
Was this senior care facility's staff friendly?
They were decent
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Would you recommend this senior care facility to others?
Absolutely Not
by NOT AT ALL xxx.xxx.173.34
June 05, 2014
Do NOT put your loved one in this facility, they are very rude and unprofessional. They make a lot of mistakes and then try to cover themselves later. For instance if they know you are coming they will clean up the patient but if you don't come they pretty much leave them unattended. All they care about is the money. DONT GO!!!
by Anonymous xxx.xxx.40.53
May 10, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.181.35
February 15, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider use excessive foul language?
No
by Anonymous
June 27, 2011
MY MOTHER WAS A PATIENT THERE FOR ABOUT 10 DAYS BEFORE I TRANSFERRED HER TO ANOTHER FACILITY THAT SUITED ME BETTER ON MANY LEVELS INCLUDING THE CLEANILESS OF THE PLACE AS WELL AS HAVING A SPECIALITY DEPT THAT SERVED MY MOM'S ILLNESS. GREATER HARLEM HAD A MIXED FEELING OF STAFF WHO WAS HELPFUL AND FRIENDLY AND SOME WERE RUDE. MY EXPERIENCE OVERALL WITH THE STAFF WAS GOOD AND WHEN MY MOM ROOM WAS FILLED WITH TRASH AND HER SHEETS WERE SOILED, I NOTIFED THE CNA AND THEY TOOK CARE OF IT IMMEDIATELY.. THE PLACE LOOKS DATED AND IT GREAT NEED OF MANY UPDATES, IE. PAINT JOB AND IT SMELLED ON THE FLOORS WITH THE RESIDENTS. ULTIMATELY, I'M TAKING MY MOTHER TO A MUCH NICER, CLEANER PLACE THAT OFFERS HER MANY AMENTITES AND REHAB.
by J SNEAD
June 25, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider give unbiased advice?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 06, 2011
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