David Soulsby, MD

David Soulsby, MD
Ortho Clinic 624 Chestnut St Charleston, WV 25309
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Staff
5 star average for Staff
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider friendly?
Yes
by Richard xxx.xxx.115.47
February 10, 2014
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.96.102
November 05, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.3.49
November 03, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider remember you by name?
Sometimes, but not always
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
December 08, 2011
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