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Peter Shelley, MD

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Peter Shelley, MD
Federal Way Eye & Laser Ctr
(38 Reviews)
> Get Phone Number & Directions
32123 1st Ave S Federal Way, WA 98003
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Mostly
by Anonymous xxx.xxx.193.69
November 04, 2014
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Was this provider friendly?
Friendly Enough
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
by Anonymous xxx.xxx.138.170
July 08, 2014
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.161.128
June 19, 2014
Was the waiting area spacious?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.32.78
January 08, 2014
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider answer all of your questions?
No, I left confused and frustrated
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.130.81
October 26, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too loud?
No, it wasn't too loud
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.130.81
September 20, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.50.62
August 12, 2013
Their eye care equipment was some of the oldest equipment. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. The Doctor don't answer any question I had, he said" I don't Know" and when he give me the result , he didn't make a test with lens, please! take time with your patients, especially when they are kids, I am definitely not going to go out of my way to recommend them to anyone I know after my experience.
by Maria xxx.xxx.15.6
February 07, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.151.68
August 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.139.229
July 24, 2012
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Map and Directions
32123 1st Ave S, Federal Way, WA 98003