The office was very easy to locate. I didn't have any trouble finding it at all. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. When I told them that I wanted to get a second opinion, they didn't get upset at all. Their reaction gave me even more confidence that they had my child's best interest at heart. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.