Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting this doctor. All my questions were answered, and I feel a lot more confident and hopeful about the future. Dr. Lauer is a wonderful surgeon. He answered all my questions before and after surgery and was very easy to talk to. I had extensive stomach surgery and he literally saved my life and gave me a better quality of life.