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Allegheny Medical Practice Network

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Family Doctors

Bonacorsi, Brown and Johnson Primary Care

Monroeville, PA

Forbes Family Medicine

Monroeville, PA

Forbes Family Medicine

Monroeville, PA

Forbes Family Medicine

Monroeville, PA
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Allegheny Medical Practice Network
Allegheny Medical Practice Network
(3 Reviews)
> Get Phone Number & Directions
2566 Haymaker Rd Monroeville, PA 15146
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
1 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.120.84
June 03, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 16, 2011
I was very unhappy with the service at this provider. While the reception area is not the foremost reason for my dissatisfaction, it is severely outdated and gloomy. The sign-in service is antiquated, as I had to give all of my health and insurance information before the appointment was scheduled and then again while I was there. Supposedly, I was already on file in the system so I can't imagine why theywould need this information twice. The phone system states that you may be required to be on hold for 15 to 20 mintues to make an appointment. It's ludicrus as to why anyone would wait longer than 5 minutes to make an appointment. When admitted to an exam room, the aide (?) asked me all of the same questions again without looking at my file, so again, I'm not sure why you would complete any of the information if they're not going to use it as a reference. The resident doctor did not arrive at the exam room until after an hour, and this wait may have been longer if it wasn't for my opening the door to see if I could find someone to see if they had forgotten about me. I eventally left with the expectation that a prescription would be waiting for me at my pharmacy. After two attempts to pick it up, I called Forbes Family Practice (FFP) again to alert them that the pharmacy had not recieved the prescription. Forbes Family Practice assured me that it would be emailed again right away. The following day, I again visited the pharmacy and it had still not arrived. Again, I called FFP, and they're office wasn't open until noon. I waited until noon, called again and was told by the receptionist that no doctors were in the office and that she would leave a note for them to resend the perscription. At this point, I gave up. I can't wait another day to get relief for my sinus infection and will go elsewhere. Additionally, I will not be returning to FFP due to the lack of repect for my time waiting in the office, on the phone, waiting for my prescription, etc. I would advise against anyone thinking about utilizing this practice for their medical needs.
by H. Lawrence
February 24, 2011
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Map and Directions
2566 Haymaker Rd, Monroeville, PA 15146