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Fitzclaud Grant, MD

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Fitzclaud Grant, MD
(7 Reviews)
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444 Elmont Rd Elmont, NY 11003
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Staff
5 star average for Staff
I have been treated by Dr. Grant for several years now. However, all of a sudden things have gone completely "hay wire". I was initially prescribed 1000 mgs of Kazano that made me very, very ill. During this period my doctor had to have this medication approved by my insurance company before I would be able to use it. I waited for several weeks and never heard anything from anyone. In the meantime I was provided with samples by my physician. I contacted my insurance company only to find out that following the denial of my medication that no one ever followed up. I returned to my physician and informed his staff of the long wait. They blamed it on the insurance company. I eventuallly got the insurance company to correct and clarify this. The insurance company informed me that since I was in need of the medication that they would process the request as a courtesy, however the doctor would eventually have to do his part. When I received the medication from the pharmacy it had been prescribed 1000mg and not 500mg. When I last visited that doctors office I was again given samples of the 1000mg pills and not 500mgs. I contacted the doctors office and was informed by Antoinette that the doctor was not in today and that I had to call back tomorrow. In the meantime, I am without medication i.e. 500mg Kazano until further notice. I must say that on many occassions it has been difficult for me to speak with the doctor. I have either spoken to the Nurse Practicioner and/or the office staff.
no one appears to be following up in a timely fashion. There have been other issues that I have spoken to his staff about. The staff appear to be getting upset with me, however, what would they do if they were in my shoes? I should not been seen as a bother (which appears to be the reaction/response on the telephone). I just think that it is important that when someone is placed on a medication that makes them feel even more ill, why would someone give them samples of the same medication and then not change their prescription/medication to the proper dosage in a timely fashion. In the meantime I am without the proper medication.
by Jean Jones Williams xxx.xxx.10.170
August 04, 2015
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Would you recommend this doctor to others?
I Already Have
Would you recommend this internist to others?
I Already Have
by Anonymous xxx.xxx.147.92
November 13, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Barbara McMillan xxx.xxx.173.90
June 23, 2014
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Would you recommend this internist to others?
If I Had To
by Anonymous xxx.xxx.144.163
April 04, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Barbara McMillan xxx.xxx.185.103
December 02, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Fairly Easy
Did this provider listen to your input and concerns?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.150.68
November 19, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 02, 2011
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Map and Directions
444 Elmont Rd, Elmont, NY 11003