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John Chadwick, MD

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John Chadwick, MD
(14 Reviews)
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203 Capital Ave NE Battle Creek, MI 49017
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's staff friendly?
Not Really
by Anonymous
June 09, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was this dermatologist friendly?
Yes
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
April 15, 2011
I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by heather
March 23, 2011
I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Richard
February 27, 2011
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Map and Directions
203 Capital Ave NE, Battle Creek, MI 49017