Harry Huang, MD

Harry Huang, MD
5630 Shields Dr Bethesda, MD 20817
Add a Review

Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 14, 2011
Did this provider listen to your input and concerns?
Yes
Was this provider's office too cold?
Yes, I was freezing
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 06, 2011
IDr Huang is terrific. He performed cataract surgery on both my eyes (at different times). I got the special lenses he recommended and have been reading without glasses for over a year. He obviously cares about his patients and doing the best job possible.
by Anonymous
July 08, 2011
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider use excessive foul language?
No
by Anonymous
June 13, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No
by Anonymous
June 06, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the waiting area spacious?
No, but I can always find a seat
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 10, 2011
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 09, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. It is obvious that their office is cleaned regularly. It was fantastic.
by Anonymous
April 13, 2011
Dr. Huang was voted best eye doctor in the Best of Bethesda magazine. I'm sure he does great work, judging by his waiting room filled to capacity. However, I was quite annoyed that after an hour and half of waiting in the waiting room, then waiting another fifteen minutes in the back, Dr. Huang spent no more than 2 minutes with me. His nurse did the actual examinations and all he did was simply write a prescription for new contact lenses, which I did not even want! His clients were all seniors with more serious eye conditions, so perhaps his high rating were attributed to his work as a surgeon. However, if you're just looking for a routine eye exam make sure to consider the long waits.
by Anonymous
March 09, 2010
Add a Review