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Robyn James, MD

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Robyn James, MD
(47 Reviews)
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11701 Livingston Rd Fort Washington, MD 20744
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Robert Mills
November 09, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to make an appointment with this provider?
Yes
by Anonymous
October 27, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
No, it took a while
Was this provider's staff friendly?
Friendly Enough
by Anonymous
September 12, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 02, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 25, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
July 18, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Would you recommend this dermatologist to others?
Yes
Does this provider have helpful information available online?
Yes, but very little
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you refer this provider to a family or friend?
Yes
by Anonymous
June 15, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 01, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 13, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
May 13, 2011
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Map and Directions
11701 Livingston Rd, Fort Washington, MD 20744