They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.