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Bernard Herbst, MD

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Bernard Herbst, MD
Irvington Family Physicians
(9 Reviews)
> Get Phone Number & Directions
5839 E Washington St Indianapolis, IN 46219
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.62.240
December 09, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this family doctor answer all of your questions?
Some were answered
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.120.175
October 08, 2013
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.138.174
June 18, 2013
Did this provider have reasonable prices?
Yes
Was this family doctor friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too cold?
No, it was fine
by LSO xxx.xxx.137.189
October 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by susan lyons xxx.xxx.129.65
March 23, 2012
Was the waiting area spacious?
No, but I can always find a seat
Does this provider remember you and your circumstances at every appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
February 28, 2012
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I will definitely refer my friends and family here. They were great and I think more people should know about them. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Dawn G.
January 18, 2012
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
June 28, 2011
Does this provider have helpful information available online?
Yes, but very little
Was it easy to make an appointment with this provider?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
April 20, 2011
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Map and Directions
5839 E Washington St, Indianapolis, IN 46219