Bernard O'Malley, MD

Bernard O'Malley, MD
Osf Medical Group Willowcreek Medical Clinic 9721 N Alpine Rd Machesney Park, IL 61115
Add a Review

Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Value
5 star average for Value
Does this provider take that extra step to make you feel special?
Absolutely
Was this family doctor's staff friendly?
Yes
Would you recommend this family doctor to others?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider take time with you at your appointment?
Mostly yes
by Anonymous xxx.xxx.224.241
February 24, 2014
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider use excessive foul language?
No
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
January 21, 2012
Dr O'Malley is an amazing doctor. He took care of me and made sure that my needs were addressed. I had to go to the hospital after seeing him and he ensured that I recieved the best surgeon that the hospital had. His PA is also very good and she knows her stuff.

I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Chris
December 13, 2011
Would you recommend this family doctor to others?
Absolutely Not
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
June 29, 2011
Add a Review