William Rivera, MD

William Rivera, MD
18484 US Highway 18 Ste 225 Apple Valley, CA 92307
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
This doctor is a total butcher, I signed for him to do a tubal ligation using the cut and burn method and when my son was 2 months old, I found out he used an experimental procedure on me without my knowledge or my consent. I have had nothing but problems since he did this to me. If you have been a victim of this doctor, please check out this link and sign this petition https://www.change.org/p/president-of-the-united-states-make-it-a-law-that-doctors-are-to-inform-patients-of-all-possible-side-affects-before-they-can-have-a-tubal-ligation?just_created=true
by Barbara Hiza xxx.xxx.138.154
July 30, 2015
Did the OBGYN's staff appear knowledgeable?
Mostly
Did this OBGYN fully explain your treatment's risks and benefits?
Somewhat
Were the restrooms well-stocked at this provider's office?
Yes
Can this OBGYN or their colleague on call be reached day or night?
Mostly
Did you think that this OBGYN was thorough with you during your appointment?
Somewhat
by Anonymous xxx.xxx.45.184
July 18, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Jackie xxx.xxx.69.45
February 01, 2014
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Would you recommend this OBGYN to others?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.119.254
April 24, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.10.25
April 03, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. The Doctor Refused to see me and told the receptionist to let me know. Even after they made me change my plan so i would be able to be seen @ that office. The receptionst told me " I already spoke w/ you and told you the doctor doesn't want to see you because of your situation! " but they never even let me see the doctor they kept giving me the run around just giving me reasons not to see me until they lastly told me i needed to change my plan and when i did they told me the doctor refused to see me.
by Dissapointed xxx.xxx.231.78
April 18, 2012
My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
They always made sure that I wasn't in any pain. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Tara
March 01, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider promptly return your phone calls?
Yes
by Anonymous
February 26, 2012
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner.
by Jan
January 25, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by jamie
January 24, 2012
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