Heleen Robins, MD

Heleen Robins, MD
Heleen Robins M.D. 4644 Lincoln Blvd Ste 408 Marina Del Rey, CA 90292
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.28.230
October 30, 2014
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Some were answered
Was this doctor's staff friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.164.105
August 29, 2014
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have helpful information available online?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.221.97
January 20, 2014
Dr Robins is a good doctor. She takes time to listen. I don't always agree with her (she seems more "watch and wait", while I like to know "What if this doesn't help?" or "can I try X instead?") but I feel free to voice my concerns and ask questions and she is really listening. Her phlebotomist doesn't STAB you when she draws blood. She has a nice touch. Sometimes, the receptionist is a little rude, like I'm bothering her by coming in or asking about my copayment. Usually, the office runs on time (emergencies do happen), there's not much of a wait to get an appointment, I've had great success w/ the doctor's she refers to. One con is parking: you park in the pay lot of the local hospital. They don't validate parking. You can park elsewhere and walk in, but it can be a little far (if you're sick, that sucks).
by Usqueba xxx.xxx.213.140
December 09, 2013
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Peggy Kimball xxx.xxx.60.248
November 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Kind of, but not very much
Was the waiting area spacious?
No, but I can always find a seat
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by April xxx.xxx.167.7
July 16, 2013
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Are you going to visit this provider again?
Sure
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.23.144
April 18, 2013
by Anonymous xxx.xxx.86.39
November 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.191.195
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.196.90
September 12, 2012
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