Troy Elander, MD

Troy Elander, MD
Elander Eye Medical Group 242 26th St Santa Monica, CA 90402
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.228.45
August 20, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 17, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
by Anonymous
October 25, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 11, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
June 28, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
June 06, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 19, 2011
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I am going to refer everyone I know here. I absolutely love this place. Their staff is very friendly and professional. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. It was easy to get the appointment time that worked for my schedule.
by Anonymous
March 07, 2011
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