They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They have a very good professional reputation. I know that I'm under the care of an expert.
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was pleased with their waiting room chairs; they were pretty comfy. Much better than some other offices I've been to.