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Marta C Gallegos, MD

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Family Doctors

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Carlsbad, NM

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Marta C Gallegos, MD
(5 Reviews)
> Get Phone Number & Directions
201 N ALAMEDA ST CARLSBAD, NM 88220
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
I was a patient with Dr. Gallegos for two years. My son sought treatment for ADHD and was prescribed Ritalin. When he was sick with the flu, I took him to Dr. Gallegos for treatment. She prescribed medication as well as ordered a flu test. When the lab results came in, the cost was over $700. I called to inform the Dr. that the flu test was expensive and asked if the test was necessary. The office staff became extremely defensive and accused me of berating the Dr. A month later, I contacted the office to ask Dr. Gallegos to sign a form so my son could receive medication at school. I was informed that I had requested to remove myself and my family from Dr.Gallegos' services, even though I had never asked to be removed. When I tried to call and explain my situation to Dr. Gallegos, she refused to speak with me. I have never been treated so poorly by a medical practitioner; I'm surprised she has any patients at all.
by Stacy xxx.xxx.170.74
May 16, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous xxx.xxx.253.98
April 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.80.175
March 12, 2012
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. They have a very good professional reputation. I know that I'm under the care of an expert. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They left me alone in the appointment room for quite a while., but when in the room was very, very attentive.
by patient in carlsbad
July 06, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 12, 2011
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Map and Directions
201 N ALAMEDA ST, CARLSBAD, NM 88220