Kim K Countryman, DO

Kim K Countryman, DO
120 NE DARTMOOR DR WAUKEE, IA 50263
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Paul Havnen
December 16, 2011
They make an extra effort to get to know their patients and find out what they need. The doctor always remembers me and makes me feel comfortable. The time in the waiting room is always very reasonable. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. They've never postponed my appointment and have great customer service here. I do wish I knew the names of the people in the office and the nurses. It's awkward not to know what to call someone. One downside - although I know it's important to have teaching and training for doctors, there is often a medical student there. So first, you have to be screened by the medical student, then repeat everything for the doctor. I frequently have issues I wouldn't like to discuss with someone I'm going to see only once. The medical students don't give me the same sense of confidentiality and acceptance that I feel with my doctor. I feel like my doctor cares about me and I will absolutely return.She's the best!
by LadyinIowa
December 05, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 09, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
August 29, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was the waiting area spacious?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 23, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
June 03, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
April 06, 2011
Kim is an excellent doctor very friendly and outgoing and will sit and talk to you about everything if you need someone to talk to and she is always happy and smiling and thats hard for anyone to do in this day and age.
John
by jrmhawk
November 04, 2010
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