Stacey T Broecker, OD

Stacey T Broecker, OD
2356 UNIVERSITY AVE W STE 260 SAINT PAUL, MN 55114
Add a Review

Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider answer all of your questions?
Yes
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.76.172
February 21, 2013
I've gone to this practice for three years but do not plan to return. Every time I order contacts or glasses, something is delayed or not processed correctly. Even after I specifically ordered both glasses and contacts at the same time, the woman who processed my order didn't think my insurance would cover it so she didn't order my contacts (I'd already called my insurance to confirm they would cover both). Not impressed with the customer service at Broecker Eye & Optical.
by J xxx.xxx.63.48
December 08, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
by Anonymous
September 01, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 30, 2011
Add a Review