Thomas Phelps, MD

Thomas Phelps, MD
8254 Mayfield Rd Chesterland, OH 44026
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Their staff is very friendly and professional. I couldn't believe how encouraging and supportive they were. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Venkatesh
January 03, 2012
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 28, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 29, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 28, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
by Anonymous
June 17, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 13, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Venkat
May 10, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
by Anonymous
May 04, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Would you recommend this provider to others?
I Already Have
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 27, 2011
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