William Trachtman, MD

William Trachtman, MD
William Trachtman Inc 3150 Highland Rd Hermitage, PA 16148
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Dean xxx.xxx.129.126
November 12, 2012
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I've never met a more polite, respectful rehabilitation specialist.
by Anonymous
September 29, 2011
This provider was a wonderful doctor; very thorough and immediately cordial. Which I found surprising, since the quality of the front office service is so appalling that I almost cancelled my visit. The first patient contact for this provider is a terrible front office clerk named Judy. Rude, offensive, and just plain mean. Lied about the time of my appointment, and implied my visit would be cancelled. In fact, no such information was forthcoming from the doctor himself. Taking an assertive approach (which too many cowed patients are afraid to do) I corrected this front office person firmly about her misinformation and refused to back down (she said I was late, I hadn't followed the directions, et al.). Nothing she said was true, as the office manager came forward and determined herself. My medical visit with the doctor and back office staff was great! But who would know it from the front office?
by Anonymous
August 25, 2011
Are you going to visit this rehabilitation specialist again?
Only if I couldn't find a better substitute
Would you refer this rehabilitation specialist to a family member or friend?
No, I wasn't impressed
Has this rehabilitation specialist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this rehabilitation specialist thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 08, 2011
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