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Grand Avenue Veterinary Clinic

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Grand Avenue Veterinary Clinic
Grand Avenue Veterinary Clinic
(1 Review)
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5503 Grand Avenue Duluth, MN 55807
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About

Grand Avenue Veterinary Clinic

Grand Avenue Veterinary Clinic is a Animal Hospital facility at 5503 Grand Avenue in Duluth, MN.
Primary Specialty

Animal Hospital

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5503 Grand Avenue, Duluth, MN 55807
Services Grand Avenue Veterinary Clinic practices at 5503 Grand Avenue, Duluth, MN 55807.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Grand Avenue Veterinary Clinic in Duluth, MN, please call (218) 628-0301 for more information.
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(1 Review)
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Recent Reviews
On Thursday April 9th, 2020, I had my dog seen at Grand Avenue Veterinary Clinic. She was showing symptoms of Anaplasmosis, a tick born blood disease, that I was familiar with due to a prior diagnosis. These symptoms included lameness in her back legs and tail, an unwillingness to eat, restlessness, and crying; and they were identical to the symptoms that she displayed when she was diagnosed with Anaplasmosis last summer. We had not yet begun our tick prevention for the season, and I removed several ticks from her shortly before she began displaying symptoms, which further supported my suspicions.



After explaining the situation to Dr. Elaine Nelson, she examined my dog, and she disagreed that the symptoms were consistent with Anaplasmosis. She advised me that she should do a comprehensive blood test ($150+) along with the heartworm 4DX ($55.93) test to rule out other scenarios. I was not opposed to additional testing, but I wanted to rule out my suspicion before being upsold.



As I suspected, the test results came back positive for Anaplasmosis. However, despite the positive test, Dr. Nelson proceeded to try to upsell me for the additional lab work, which I refused.



The standard course of treatment for Anaplasmosis is one month of Doxycycline, an antibiotic. Dr. Nelson prescribed one week’s worth of Doxycycline, and indicated that she would prescribe the remainder if there was a positive response over the next few days. There was a positive response; although as expected after only four days, it was not yet a complete recovery.



When I followed up on Monday April 13th as agreed upon, Dr. Nelson was not willing to accept the positive results of the test, nor the effectiveness of the treatment, and she refused to fill the remainder of the prescription without performing over $200 worth of additional diagnostic testing, plus radiology work.



Ultimately, my dog’s medication is being held for ransom, and I am being extorted.



In addition to the extortion fiasco, which is my primary gripe with Grand Avenue Veterinary Clinic, I also experienced the following:



· The nine month supply of Heart Guard Chewables that I purchased for $92 was shorted by four months’ worth of doses. Perhaps this was an honest mistake, but based on the conduct I experienced, I am skeptical.

· The office was filthy. The floors in the exam room and lobby were dirty, and the entrance from the main street was littered in trash, including an exam glove with feces on it.



There are several veterinary clinics in the twin ports that will provide excellent, compassionate, and ethical care for your pet at a fair price. Grand Avenue Veterinary Clinic is clearly not one of them. You and your pet have nothing to gain by giving them your business.
by Heidi xxx.xxx.206.218
April 14, 2020