Their staff is very friendly and professional. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.