Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider treat their staff well?
Kind of, but not very well
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider prominently display their diplomas or business license?
Yes